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Need help with your computer? Whether you’re experiencing technical difficulties, need assistance installing software, or simply have a question, Chance The IT Guy is here to help! With HelpWire, I can securely connect to your computer and provide personalized, hands-on assistance without you having to leave your home or office. Getting started is easy — just follow the three steps below.
Step 1
Contact Chance The IT Guy to request remote assistance. I’ll send you a personalized HelpWire connection link via email, text message, or our preferred method of communication.
Step 2
Once the download is complete, locate and open the HelpWire application on your computer. There’s no complicated installation or account registration required.
Step 3
When my connection request appears in HelpWire, simply click Grant Access to authorize the remote support session. You may also see a popup to grant admin permissions.
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